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Terms of Use
Last updated: March 2026
Agreement to Terms
These Terms of Use ("Terms") govern your access to and use of the Peptide First website at peptidefirst.com and any products or services offered through it (the "Site"), operated by Peptide First. By accessing or using the Site or placing an order, you agree to these Terms. If you do not agree, do not use the Site. We may revise these Terms at any time; revisions take effect on posting, so please review periodically.
Nature of Products — Research Use Only
All products offered on the Site are research-use-only (RUO) materials supplied exclusively for in-vitro laboratory and research purposes. They are NOT drugs, dietary supplements, foods, cosmetics, or medical devices. They are NOT intended for human or animal consumption, injection, or administration, and are NOT intended to diagnose, treat, cure, or prevent any disease or condition. The Site provides no medical, veterinary, dosing, preparation, or administration advice of any kind, and nothing on it should be interpreted as such. We do not provide telemedicine services, prescriptions, or healthcare of any kind, and no provider-patient relationship is created by using the Site.
Eligibility & Permitted Use
You must be 21 years of age or older and a qualified researcher, or purchasing on behalf of a qualified research institution, to use the Site or place an order. By purchasing, you represent and warrant that:
(a) you are acquiring the products solely for lawful in-vitro research;
(b) you will not use them for, or resell them for, human or animal consumption or administration;
(c) you will handle, store, label, and dispose of them in accordance with all applicable laws and good laboratory practice; and
(d) above — that your purchase, possession, and use of the products remains lawful in your jurisdiction at the time of your order.
(e)we reserve the right to refuse, cancel, or restrict any order where we determine that sale or shipment to your location is restricted or prohibited by applicable law. Because state and federal regulation of research materials continues to evolve, you are responsible for confirming — per Section.
No Diversion; Buyer Responsibility
You agree not to divert any product to human or animal use or to any unlawful purpose. Because the manner of use is outside our control once products leave our facility, you assume full responsibility for the use, handling, and downstream consequences of any product you purchase.
Orders, Pricing & Availability
All orders are subject to acceptance and product availability. We may refuse or cancel any order, including where we suspect intended human/animal use, resale for consumption, or other misuse. Prices, promotions (e.g., introductory codes), and free-shipping thresholds may change and may carry conditions we disclose at checkout.
Title and Risk of Loss
Title to and risk of loss for all products passes to you upon our delivery of the product to the carrier. We are not responsible for products once they have shipped, including loss, delay, or damage in transit, except as expressly stated in our Refund Policy.
Electronic Communications
When you use the Site or contact us electronically, you consent to receive communications from us electronically (email, SMS/text where you opt in, and on-site notices), including order, shipping, and — where you have opted in — marketing messages.
You may opt out of marketing at any time via the unsubscribe link or by replying STOP to texts. You acknowledge email and SMS are not fully secure channels. We do not share SMS opt-in consent with third parties for their marketing.
Intellectual Property
All content on the Site — text, graphics, logos, product imagery, COA presentations, design, and software — is owned by or licensed to the Company and protected by intellectual-property laws. You may use the Site only for its intended purpose and may not copy, reproduce, distribute, or create derivative works from its content without our written permission. "Peptide First" and associated marks are trademarks of Peptide First LLC.
Prohibited Conduct
You agree not to: interfere with or attempt to compromise the security or operation of the Site; attempt unauthorized access, probing, or scanning; upload malicious code; use automated means to access the Site; misrepresent your identity or affiliation; or use the Site for any unlawful purpose.
Disclaimers
THE SITE AND ALL PRODUCTS, MATERIALS, AND INFORMATION ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We warrant only that products conform to the specifications and lot-specific certificate of analysis provided; we make no warranty regarding suitability for any particular experiment or research outcome.
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY DAMAGES ARISING FROM MISUSE OF PRODUCTS CONTRARY TO THEIR RESEARCH-ONLY PURPOSE. OUR TOTAL LIABILITY FOR ANY CLAIM WILL NOT EXCEED THE AMOUNT YOU PAID FOR THE PRODUCT GIVING RISE TO THE CLAIM.
gross-negligence/non-waivable-claims carve-out added [copy above]
Indemnification
You agree to indemnify and hold harmless the Company and its affiliates from any claims, damages, or expenses (including reasonable attorneys' fees) arising out of your use or handling of the products, your breach of these Terms, or your violation of any law or the rights of any third party — including any use of a product for human or animal consumption or administration.
Third-Party Links
The Site may link to third-party sites for convenience; we do not endorse and are not responsible for their content or practices.
Governing Law & Dispute Resolution
These Terms are governed by the laws of the State of [Utah], without regard to conflict-of-law principles. Any dispute arising out of or relating to these Terms will be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, seated in [Utah]. Either party may opt out of this arbitration agreement by sending written notice to support@peptidefirst.com within 30 days of first accepting these Terms. For any matter not subject to arbitration, you consent to the exclusive jurisdiction and venue of the courts located in [Utah].
Termination & General
We may suspend or terminate access at any time for any reason, including breach. If any provision is held invalid, the remainder stays in effect. These Terms are the entire agreement regarding your use of the Site.
Contact Us
Peptide First is operated by Crestline Cartflow LLC
support@peptidefirst.com
peptidefirst.com